# Say Goodbye to Approval Fatigue: Smart Approvals in Amazon Quick

Hi everyone, it's Shii-chan!

There's a new answer to the "too many approvals" problem that grows as agents do more!

## What was announced?

AWS announced that Amazon Quick now supports smart approvals, a review layer that reduces unnecessary approval prompts while preserving human oversight of the actions that matter most.

## Why it matters

Agents increasingly act on a user's behalf, such as sending email, updating records, and creating tickets. Asking a person to approve every step leads to approval fatigue and weaker oversight over time.

## What changes

Routine actions go through on their own, and only the ones you really want to check reach you. You can focus on the decisions that count.

## Dive Deep

How it works:

- A separate review model called the classifier evaluates each eligible action against the user's request
- It approves routine actions automatically and refers consequential ones to the user

These kinds of actions go to the user:

- Sending content outside the organization
- Changing permissions
- Deleting content
- Making payments
- Actions that go beyond what the user asked for

Safety rules:

- Your existing policies always come first
- It only reviews actions where the user's setting is "ask" each time
- Denied actions stay denied, and it never grants new access
- Each automatic approval covers only the exact action that was reviewed
- If a review fails or times out, the action goes to the user

Controls:

- On by default for all users
- Administrators control who can use it with custom permissions
- Users can turn it off for their conversations and scheduled runs in chat options
- AWS CloudTrail records each action review and each change to a user's setting
- Available in all AWS Regions where Amazon Quick agentic capabilities are supported. The announcement doesn't mention pricing

## Wrap-up

- A separate model reviews agent actions and auto-approves routine ones
- Sending outside the org, permission changes, deletions, and payments go to a human
- Existing policies win, no new access is granted, and CloudTrail records everything

This is for people using agents heavily at work, and the admins who manage them!