Uber Rolls Out ChatGPT Work to All 30,000+ Employees!
Hi everyone, it's Shii-chan! Today we have a customer story!
OpenAI News
openai.com
What was announced?
In OpenAI's News, Uber's company-wide rollout of ChatGPT Work was announced. ChatGPT Work is an agent inside ChatGPT Enterprise that helps with a wide range of tasks. It is going to more than 30,000 employees worldwide.
Why it matters
It grew from a pilot of 1,000 employees to the whole company. According to the announcement, this is Uber's first company-wide deployment of an agentic platform tailored for knowledge work.
What changes
Employees get an agent platform for complex, multi-step tasks that delivers finished work.
ChatGPT Work connects with these tools:
- Google Drive
- Gmail
- Google Calendar
- Slack
With them, people can research, prepare meeting briefs, create presentations, analyze data, and complete workflows across applications.
Dive Deep
About the models:
- GPT-6.1 Sol is the default, balancing performance and cost
- Multimodal capabilities such as voice and image generation are available
- Software engineers keep using Codex
The rollout is supported by:
- Uber's internal AI skills library
- Approved integrations
- Dedicated employee training
Teams in operations, finance, marketing, and product are covered. The companies plan to share more about adoption, use cases, and measurable outcomes as the rollout progresses.
Wrap-up
- Uber rolls out ChatGPT Work to 30,000+ employees
- Expanded from a 1,000-person pilot, and its first company-wide agentic platform
- Connects with Google Drive, Gmail, Google Calendar, and Slack
- GPT-6.1 Sol is the default model
A useful reference for anyone planning an enterprise-wide agent rollout!
